FAQ

Where do you ship to? 

We ship to most areas worldwide!

Do you accept returns?

Unfortunately we do not accept returns at the moment. For more information regarding returns & refunds, please visit our policy page.

How do I check the status of my order?

You will be emailed your receipt immediately after you placed your order. Once your order has been shipped, you will receive your tracking number. At each step along the way, you can use it to see where your parcel is located by going to our Track Order page.

Do you provide a quality guarantee for all the products being sold?

Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure you the best shopping experience. You can simply contact us and we'll get it addressed!

Can I cancel or make changes to my order?

We usually process our orders within 1-3 days of receiving it, and once the package has been shipped we are completely unable to cancel the order. However, if you do need to cancel or change order information, please contact us immediately at support@aprillio.com and we will do our best to get it right.